Explorer Travel Insurance

travel insurance

Explorer travel insurance

An insurance plan that covers unexpected events for example accidents, flight delays and more while you travel.
  • Fixed cost throughout term
  • Coverage up to S$1 million
Saying it as it is

Life is full of unexpected surprises, travel worry-free

How it works

how to get properly prepared for every trip

Apply for a Explorer plan before your trip

Choose the amount of coverage, return trip, one-way trip or annual trip. You can apply up to 3 months before your trip in case of cancellations.

Keep all travel-related spending and receipts

Receipts including hotel bookings, transportation, tour packages, car rentals, purchases, should be kept in a safe place. You’ll need to submit them in case you need to make a claim.

Get emergency help overseas

If something unfortunate happens or you need help overseas, call our 24-hour emergency assistance hotline at +65 6339 2155 for travel and medical assistance.

have our number ready

24 hours Overseas emergency assistance

In unfortunate accidents or emergencies on your travel, just give us a call on our hotline and we’ll take care of you.

simple delays can cost a lot

Cover travel delays and baggage losses

We cover your losses when there are unexpected travel inconveniences such as cancellations, delays and baggage theft and loss.

medical care

cover hospital and medical expenses

We cover all medical expenses when you are overseas as well as in Singapore in case you fall sick or get injured. This includes hospital care, treatment, and emergency evacuations.

The important bits

Coverage and how it pays out

Primary coverage

Death and disablement

Before you apply

Am I Eligible?

You and any Insured Persons must reside in Singapore and be either:
  • Singaporean, Singapore Permanent Resident or;
  • Foreigner with a valid Employment Pass, Work Permit or Dependent Pass.
For child coverage, the child must be:
  • Between 3 months to 18 years or;
  • Up to 24 years old, if studying full-time in a recognized institution of higher learning
During coverage

How do I make a claim?

Complete claim form:

Download, print and complete the relevant sections in the Explorer claim form. Remember to attach all original receipts and relevant supporting documents.

Send your claims to:

Claims Department
Great Eastern General Insurance Limited
1 Pickering Street
#01-01 Great Eastern Centre
Singapore 048659

Receiving your claims:

It takes around 7 working days from the date we receive your claim to approval. Once approved, a cheque will be mailed to you with the claim amount. We'll give you a call if we need any more info from you.

limited-time promotions


Valid till
31 Dec

Trips with friends. Merrier with 30% off Explorer Annual Plans

Plus, S$120 worth of SPH online magazine subscriptions, exclusive for the first 1,500 customers. Valid till 31 December 2018.  

Underwritten by Great Eastern General Insurance

Online application, no documents required

how to apply

Apply online

Get a quick quote and apply via OCBC Online Banking or Great Eastern's website.



Call us

Not sure of something? Call us at (+65) 6248 2888 or; Email us at gicare-sg@greateasterngeneral.com

Monday to Friday, 9am to 5.30pm
(excluding public holidays)