FRANK Credit Card

Indulge yourself to live your dreams with FRANK

The joy of life is in the little things. It is a credit and transport card that gives you 6% rebate and more!

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Why use the FRANK Credit Card?

Save up to $720 a year or $60 a month with 6% rebates

Applies to online purchase and NETS FlashPay Auto Top-Ups. This lets you indulge and save on your online shopping, movie ticket bookings, travel bookings, hotel bookings and all manner of online transactions.

Information on rebates

Choose from 120 of the coolest hand-picked card designs

With 120 unique designs, take your time to pick the one that you like best. Let your personality show every time you pay with your Frank Credit Card. Change your design as often as you fancy!

It is a credit card, transport card and ATM card

Goodbye, fat wallet! Tap, pay and enjoy 6% rebates for MRT, bus rides, ERP charges and even carparks with EPS Cepas 2. Withdraw cash and make NETS payments like an ATM card (You have to link it at an ATM first).

Let your personality shine with 120 unique card designs

Indulge yourself with 6% online shopping rebate.


All online purchases that fall under these categories give you 6% rebate with a minimum spend of $500 (capped at $60).


WHAT ABOUT OTHER ONLINE SERVICES
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How does the 6% Cash Rebate work?

Qualified online merchants

More details

We can’t list every single online shop, but there are just some of the most popular ones where you can and earn 6% rebates:
AGODA
AIR ASIA (SG) – ONLINE
ALIBABA.COM
AMAZON
APPLE ITUNES STORE
APPLE ONLINE STORE
ASOS
BIGDEAL PLUS!
CATHAY CINEPLEXES
CHEAPTICKETS.SG
DEALGURU
DRUGSTORE.COM
EBAY.COM
EXPEDIA SG
FOREVER 21.COM
GIOSIS GMARKET
GROUPON
GV.COM.SG
HOTELS.COM
JETSTARASIA (ONLINE)
JET AIRWAYS (ONLINE)
JOBS DB SINGAPORE PL
KRISS SHOP SALES (INTERNET)
MARINA BAY SANDS – RESERVATIONS
NOELGIFTS.COM
PAYPAL *XIAOMISINGA
PAYPAL *QOO10
PAYPAL *HOTELS.COM
PAYPAL *BEECONOMIC
PIZZAHUTONLINE.COM.SG
QATAR AIRLINES (ONLINE)
QOO10
REEBONZ
SCOOT PTE LTD
SHAW MOBILE
SHOPBOP.COM
SINGAPOREAIR.COM
SISTIC.COM PTE LTD
TIGER AIRWAYS
ZALORA
ZUJI TRAVEL

Rebate conditions

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Which transactions are eligible for 6% cash rebates?

All online retail purchases and the first 2 NETS FlashPay Auto Top-ups will earn 6% rebates (capped at $60) with a minimum spend of $500.

What is classified as an online purchase?

Online retail transactions are defined as goods or services you buy via the internet and pay with your FRANK Credit Card. How the merchant bills the transaction determines whether it is an online or non-online transaction.

However, there could be cases when a genuine e-commerce transaction is not classified correctly as online by the merchant. If there is any discrepancy and the disputed transaction does not fall under any of the exclusion list, please contact us.

How does the bank determine whether my transaction is eligible for 6% cash rebates?

The bank identifies online transactions and their categories via codes assigned by Visa. These are not decided by the bank but rather the merchants and their acquiring banks. If your merchant classifies themselves under a category that fall in our list of excluded transactions, it will not be eligible for online rebates. All other retail transactions processed as an online transaction will be eligible for 6% cash rebates.

What transactions are not eligible for 6% cash rebates?

These transactions are not eligible for 6% cash rebates, but will be taken into account for the computations of the monthly minimum $500 spend:

• Payments made via telephone or mail order;
• Subscription and recurring payments;
• Payments to government institutions;
• Payments to financial institutions (including banks and brokerages);
• Payments to insurance companies;
• Utility bill payments;
• Donations;
• Payment of funds to prepaid accounts and merchants who are categorised as “payment service providers”;
• Payments to schools, hospitals, professional services providers and payments for parking lots
• Payments of membership fees to clubs and associations;
• Payments made via online banking;
• Any other transactions determined by OCBC from time to time.

Paypal transactions

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Are PayPal transactions included in online rebates?

Retail purchases via PayPal are included in online rebates.

Non-eligible online transactions are excluded via their Merchant Category Codes (MCCs) assigned by Visa. If you buy a dress from a website via PayPal, it will be eligible for online rebates. However, if you pay your utility bills via PayPal, this falls under one of our excluded transactions and will not be eligible for online rebates.

I bought a dress via PayPal but why was it not awarded online rebates?

Every transaction comes with an assigned Merchant Category Codes (MCC). If you buy a dress from a website, they could be classified as “WOMEN WEAR” or “APPARELS”, but if their bank wrongly classifies it with Visa and puts it under “GOVERNMENT SERVICES” or “BUSINESS SERVICES”, it will not be picked up for online rebates. If there are such instances, we do highlight them to VISA. However, it’s not within our control to change another merchant’s category code.

Minimum spend

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What is excluded from the computation of the $500 minimum spend?

• Annual card fees;
• Instalment Payment Plans;
• Cashwise facility, Cash Advances and Balance Transfers;
• Goods and Services tax;
• Fees and charges such as interest and late payment charges or any other transactions determined by OCBC from time to time

A purchase was made on 31 October but it was reflected in the November statement. Will this be awarded under October or November rebates?

It will be computed under the minimum spend criteria of November and awarded under November rebates. All rebates are computed and awarded based on posted transactions. The posted date is dependent on the settlement by merchant and not within the bank’s control.

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It doubles as a transport card and ATM card


With the NETS FlashPay Auto Top-Up feature, you don’t need to queue to top up your transport card again. When your $50 Auto Top-Up value runs out, it will auto top up and the $50 transaction will appear on your monthly statement. The 6% rebate applies to your first 2 Auto Top-ups.


MORE ABOUT NETS FLASHPAY

FRANK Card Privileges


When you’re with FRANK, you get to enjoy fantastic privileges specially tailored for FRANK customers. For a list of awesome deals that we recommend, visit our ‘Hot Deals’ page.


SHOW ME ALL HOT DEALS
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Faster payment with Visa payWave


Visa payWave lets you breeze through check out faster since you don’t need to fumble for cash. Simply wave your card in front of a secure reader and you’re on your way. Works for transactions below S$100. Widely accepted in Starbucks®, Subway®, Watsons and many more.

Set budgets and get alerts through SMS or email. Budgets are easy to stick to with SMS and email reminders. Every dollar counts when it comes to achieving your dreams.

It does all the hard work of organising and categorising your spending, leaving you free to do the things you really want to do.

It gives you a big picture of all your assets and liabilities on one page.

Money In$ights automatically shows exactly where your money is going.

Find out how much people like you are spending and saving, and see where others like you put their money.

Manage your money on the go with Mobile Banking. Scan and pay bills immediately anywhere. Available on iPhone and Android.

Transfer funds and send money to anyone easily. Available on iPhone and Android.

Go paperless with e-statements. Download and store your e-Statements easily on your computer. You can retrieve your e-statements on Online Banking anytime, anywhere.

People who write down their goals are 42% more likely to achieve them as compared to those who do not, according to a study conducted at Dominican University in California.

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Fees and charges

Annual fees:

More details

S$32.10 (2 years waived for Principal and Supplementary Cards)
A minimum of S$6,000 annual Visa spend is required for subsequent annual fee waiver.

Interest fees:

More details

Interest on purchases

25.92% per annum if full payment is not made by payment due date. Minimum charge is S$2.50 per month and is calculated from the transaction date until the date that full payment is made.

Interest-free period

24 calendar days from statement date if there is no balance carried forward from the previous statement.

Interest on cash advances

28.92% per annum on the amount withdrawn from the transaction date until the date that full payment is made.

Cash advance fee:

S$15 or 6% of amount withdrawn, whichever is greater.

Payment fees:

More details

Minimum monthly payment:

  • Accounts with Outstanding Amounts within the Credit Limit
    • S$50 or 3% of the Total Balance, whichever is higher, and any overdue amount.
  • Accounts with Outstanding Amounts exceeding the Credit Limit
    • 3% of the Total Balance plus the amount in excess of the Credit Limit and any overdue amount.
Late payment charges:

S$60 if the minimum payment is not received by payment due date.

Payment hierarchy:

If full payment is not made by payment due date, payment is first applied to the balance that attracts the highest interest rate.

NETS & overseas fees:

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NETS FlashPay automatic top-up fee:

  • S$50 (top-up value)
  • S$0.25 per automatic top-up (waived till 31 December 2015)
Fees for foreign currency transactions:

Foreign currency transactions, other than USD transactions, will first be converted to USD before being converted to SGD based on the exchange rates determined by the respective card associations.

All foreign currency transactions are subject to a currency conversion charge imposed by the respective card associations and an administrative fee imposed by the Bank amounting to 1% and 1.8% of the foreign currency transaction amount respectively.

Replacement fees:

More details

FRANK Card Replacement Fee:

Card replacement fee is waived for up to 2 replacements within a 12-month period. A S$30 card replacement fee applies from the 3rd replacement onwards.

Lost / stolen card liability:

$100 (For details, refer to clause 9 of ABS’ Guide on “What You Should Know About Credit Cards”)

FRANK Card Design Fee:

For change of card design or lost/stolen cards, card design fee of S$10 – S$20 applies. For damaged or faulty card, card design fee is waived if there is no change in card design. Please click here for card design ID and fees.

Frank Tips

How to maximize your rebates
You will get 6% rebates for your online purchases and NETS FlashPay Auto Top-Ups. With a rebate cap of S$60 per month, that adds up to S$720 a year! When you’ve earned S$60 rebates a month, all other purchases will get unlimited 0.5% rebates.
Be sure to pay your credit card bills on time
Banks charge you substantial fees if you don’t pay bills on time. Furthermore, not clearing your debt punctually damages your credit score, which measures your financial health. It gauges how likely you are to pay off your debts and can also determine your chances for loan approvals or job opportunities in the future.

Am I eligible for the FRANK Credit Card?

You must be aged 21 and above.

Singaporeans & Singapore PRs: Minimum annual income of S$30,000.
Foreigners: Minimum annual income of S$45,000
For supplementary card holders, you must be at least 18 years old.

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How to apply

Apply Online

Apply online to choose from an additional 5 card designs.
Apply online now

Visit a Frank Store

Visit any FRANK Store or OCBC Branches.
Frank store locations

Apply by SMS

SMS <FRANK> space <Name> space <NRIC> to 76062 and we’ll contact you within 3 business days.

IMPORTANT INFORMATION