Terms and conditions for the FRANK Cash Rebates Rewards Programme (with effect from 1 Dec 2014)

  1. The FRANK Cash Rebates Rewards Programme is a unique programme for “FRANK by OCBC” Credit Cardmembers. It allows you to earn 6% cash rebates on your online transactions and NETS Flashpay Auto Top up transactions (ATU transactions). You will earn 0.5% cash rebates on all other spends.
  2. The 6% cash rebates on your online transactions and ATU transactions are only awarded if you have a minimum of $500 total retail, online transactions and ATU transactions posted to the FRANK Credit Card ('Card") in a calendar month.
  3. Retail transactions are purchases for goods and services and exclude the following transactions: (a) Payments made via telephone or mail order; (b) Subscription and recurring payments; (c) Payments to government institutions; (d) Payments to financial institutions (including banks and brokerages); (e) Payments to insurance companies; (f) Utility bill payments; (g) Donations; h) Payment of funds to prepaid accounts and merchants who are categorised as "payment service providers"; (i) Payments to schools, hospitals, professional services providers and payments for parking lots (j) Payments of membership fees to clubs and associations; (k) Payments made via online banking; (l) Any other transactions determined by OCBC from time to time.
  4. Annual card fees, Cashwise Facility, Instalment Payment Plan, income tax, interest, late payment charges, goods and services taxes, Cash Advances, Balance Transfers and other fees and charges will not be taken into account in the award and computation of cash rebates.
  5. Online transactions are retail transactions made via the internet and processed by the respective merchants/acquirers as an online transaction type through the Visa/MasterCard Worldwide networks.
  6. ATU transactions are defined as automatic top ups on the NETS Flashpay function charged to your FRANK credit card. The amount for each automatic top up is fixed at S$50 per transaction and may not be changed.
  7. The 6% cash rebate for ATU transactions is awarded for up to two top ups per month (capped at $6).
  8. The 6% cash rebate for online transactions and ATU transactions that FRANK Credit Cardmembers will receive is capped at S$60 based on the posted transactions in a calendar month for each Principal Cardmember. The cash rebate earned by both Principal and Supplementary Credit Cardmembers will be aggregated and credited to the Principal Cardmember’s Credit Card account and reflected in the next month’s billing statement.
  9. You will enjoy 0.5% cash rebate for or in respect of the following transaction and situations:
    a. for all retail transactions;
    b. in respect of all online transactionsand/or ATU transactions made after you have earned the maximum cash rebate of $60; and
    c. for all online transactionsand/or ATU transactions if you do not meet the minimum spend of $500 to enjoy the 6% cash rebates for online transactions.
  10. Cash rebates are computed based on 2 decimal places per transaction with any rounding up.


    Monthly total spend $ 500.00
    Online $ 300.00
    Nets FlashPay ATU $ 150.00
    Others $ 50.00
    6% Online Rebate $ 18.00
    6% ATU $ 6.00
    Others $ 0.50
    Total Rebate to be posted $ 24.50

    Monthly total spend $1,300.00
    Online $ 950.00
    NETS FlashPay ATU $ 100.00
    Others $ 250.00
    6% Online Rebate $ 57.00
    6% ATU $ 6.00
    Total 6% ($60 cap) $ 60.00
    Others $ 1.50
    Total Rebate to be posted $61.50

    Monthly total spend $ 400.00
    Online $ 200.00
    NETS FlashPay ATU $ 100.00
    Others $ 100.00
    6% Online Rebate $ 0.00
    6% ATU $ 0.00
    Others $ 2.00
    Total Rebate to be posted $ 2.00

  11. If a Principal Cardmember's Card Account is terminated for any reason (whether by OCBC or the Principal Cardmember), both Principal and Supplementary Cardmembers will forwith be disqualified from participating in the Cash Rebates Rewards Programme and any accumulated rebates shall be automatically forfeited; such rebates shall not be transferable to any other card account.
  12. If a Supplementary Card is terminated for any reason, the Principal Cardmember will still be eligible to participate in the Cash Rebates Rewards Programme.
  13. Retail transactions charged to the Card but have yet to be posted to the Card Account will not be taken into account in the computation of cash rebates to be awarded.
  14. Cash rebates awarded by OCBC in respect of the reversed retail purchases will be deducted from the cash rebates computed for the following month spend. Any cash rebates deducted due to reversed transactions will be reflected in the Billing Statement of the following month.
  15. We may retract, deduct and/or re-compute any cash rebates awarded if you fail to effect due payment for the Card Transactions or the Card Account is terminated by you or OCBC for any reason.
  16. Any cash rebates awarded will be reflected in the Billing Statement provided on a monthly basis. The cash rebates will automatically be applied to pay part of the billed amount for that month. We reserve the right to replace the cash rebates with another item or kind of reward as we may determine without giving any reason or notice at any time and from time to time.
  17. We reserve the right at any time without giving any reason or notice to you to deduct, withdraw or cancel any cash rebates awarded to you without liability. You will not be entitled to any payment or compensation whatsoever in respect of such deduction, withdrawal or cancellation.
  18. We may, at our sole discretion and without giving any reason or notice, suspend the Card at any time.
  19. The award and crediting of cash rebates to your Card Account will be entirely at our discretion and we shall not be liable or responsible for any loss or damage suffered or incurred by you arising from or in connection with the cash rebates and/or the Card. Our decision on all matters relating to or in connection with the Card (including the cash rebates rewards programme) shall be final and binding on you.
  20. In the event of any inconsistency between these Terms & Conditions and any brochure, marketing or promotional material relating to the Card, these Terms &Conditions shall prevail.
  21. We have the right to end this programme or change any terms and conditions (including but not limited to the cash rebates and eligibility criteria) without giving any reason or notice at any time and from time to time.
  22. You allow us to reveal information about you or your account to any person (including the people involved in organising, promoting and carrying out promotions and/or this programme as we see fit.
  23. The laws of Singapore apply to these terms and conditions, and any disputes between you and us will be dealt with in the courts of Singapore. Under the Contracts (Rights of Third Parties) Act (Cap 53B), a person who is not a party to any agreement governed by these terms and conditions does not have the right to enforce any of these terms and conditions.

Updated as of 31 Oct 2014

Terms and conditions for NETS FlashPay

I am aware that the credit card comes with the NETS FlashPay stored value facility held and operated by Network for Electronic Transfers (Singapore) Pte Ltd. I give you my permission to share information about me or my account as you consider appropriate to NETS, Visa, MasterCard or other persons as may be necessary for the usage of the stored value facility.

By applying for this card, I have agreed to be registered to the NETS FlashPay Auto Top up (ATU) facility. The NETS FlashPay ATU facility will automatically top up my card value when there is an insufficient value on my card when making payment transactions for MRT/LRT fare, SMRT/SBST Buses fare, ERP and EPS (CEPAS-enabled car parks only).You will charge the amount to the card, when top-up is performed on the principal card or each supplementary card at a later date. The automatic top-up value is set at $50 and may not be changed. All the refunds will be done via the regular Bank scheme refunding.

I agree to, and will use the card according to, the terms of "NETS Terms and Conditions Governing the Use of Nets FlashPay" and "NETS' Terms and Conditions Governing the Use of the NETS ATU Facility for the Bank Scheme Card" (available at www.netsflashpay.com.sg).